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  • Node - Star
  • Node - Galaxy
  • Node - Virgo
  • Node - VPS
  • Network
  • Hardware
  • DNS Service
  • Web Service
  • Mail Service
  • Backup Service
Previous Incidents

[Resolved] We're currently having issues

Began: Ended: Duration:
  • Node - Star
  • Node - Galaxy
  • Node - Virgo
  • Node - VPS
  • Network
  • Hardware
  • DNS Service
  • Web Service
  • Mail Service
  • Backup Service

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We've confirmed there is a problem, we're working to resolve it.

We hope this message finds you well. We are writing to inform you of an unexpected issue affecting our web hosting network. Due to a critical hardware failure in our core router, our services are currently experiencing disruptions.

Our team is working diligently to resolve this issue, but it may take 1-2 working days to complete the necessary hardware purchase and replacement. We understand the inconvenience this may cause and sincerely apologize for any disruption to your services.

We appreciate your patience and understanding as we work to restore full functionality as quickly as possible. We will keep you updated on our progress and notify you once the issue is resolved.

Thank you for your continued support.

We've now resolved the incident. Thanks for your patience. We will notify you when new updates are available..

No further notices from the past 7 days.